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Moon Phases

Moon Reading

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Conditions of Use

Terms and Conditions
 

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.

 

All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

 

Payment Methods

Mystic Mementos currently accepts MasterCard, Visa, via PayPal, Square, and money orders.

Debit & Credit Card Holds Due to AVS or CVV Failures
When using a debit or credit card on the site, the billing name & address provided during checkout MUST match the cardholder information on file with the cardholding institution. The 3 or 4 digit CVV/CCV verification code must also match the information on file for the card. If a debit card, credit card, or check card is used to make a purchase on Mysticmementos.com. website and the purchase are not accepted due to failed AVS address verification and/or CCV/CVV code verification, please be aware that most banks will hold the "authorized" funds (counting against your balance until the authorization clears or expires) even if your order was rejected by these security measures. 

 

Mystic Mementos does not have the capability to release the bank's temporary hold on authorized funds and is not responsible for the policies of the customer's banking institution regarding temporary pre-authorization holds. Please note that authorization holds last for varying periods depending on the card-issuing company's policy. The period may be as little as three days or as long as several weeks. These details are normally disclosed in the customer's cardholder agreement with the issuing company or bank. We suggest that the customer contact the issuing credit card company or bank directly in order to resolve these types of situations.

 

Undeliverable, Unclaimed & Refused Packages

If your order is returned to us as unclaimed, refused, or rejected, or if a package cannot be delivered because the shipping address you provided at the time of your order was incorrect, we will deduct the original shipping costs, any return shipping fees charged to us by the shipping company, and a 20% unauthorized return processing fee from any refund amount.  If you request that we re-ship a previously undeliverable order, we will only do so after you pay additional shipping fees to cover the repeat outbound shipment. 
 

Return Policy

We accept returns within 10 days of the day your order is delivered (based on shipper delivery confirmation information). We do not accept returns of items that can be tampered with (oils, perfumes, herbs, bath items, etc.), books, earrings, or sealed items that have already been opened. Returned items must be unopened, unused, and in saleable condition with all original parts, documentation, and packaging. You are responsible for all shipping costs (both the shipping that you paid to get the order and any shipping to return items). 

All returns must be pre-authorized and accompanied by a Return Merchandise Authorization number (RMA number). To request a return authorization, please contact our Returns Department via e-mail at
support@mysticmementos.com or using our Contact Us
 page within 5 business days of receiving your order. Please be sure to explain the reason for your return and what items are being returned to us. We will respond with an RMA number that you must write on the outside of your return package.  Unauthorized returns will not be accepted. 

All returns are subject to a 10% restocking fee. Refunds will be made in the original form of payment for credit card/PayPal orders. For orders paid using offline money orders or cashier's checks, any refund will be in the form of store credit. Refunds are generally made within 3 to 5 business days after we receive the return and confirm that the items are still in a new, unused condition. 


Typographical Errors
In the event that a product is mistakenly listed at an incorrect price, Mystic Mementos reserves the right to refuse or Mystic Mementos cancel any orders placed for the product listed at the incorrect price.

 

Mystic Mementos reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Mystic Mementos shall issue a credit to your credit card account in the amount of the incorrect price within 1 billing cycle.

Legal Notice Regarding The Purchase Of Athames, Bolines, and Ritual Knives

Mystic Mementos only sells knives, also known as ritual athames and bolines, to individuals who can legally purchase and own such items in the particular jurisdiction where they reside. Your purchase of an athame from Mystic Mementos by telephone, by mail, by fax, over the internet, or in person, legally binds you and your heirs, assigns, transferees, and personal representatives as follows:

 

When you order and purchase an athame from Mystic Mementos, you represent that you are of legal age to purchase the merchandise ordered and that the merchandise can be purchased and owned in your country, state, county, and/or city of residence. By offering athames for sale, Mystic Mementos does not represent or warrant that any specific purchaser may legally purchase, own, or possess the merchandise ordered.  It is YOUR responsibility as the buyer to check your local laws.

 Athames may be dangerous or even deadly if used improperly, negligently, and/or illegally. When you purchase an athame from Mystic Mementos, you agree that you will use the purchased merchandise in a safe and legal manner, consistent with all applicable laws, recognized safety rules, and common sense. You further agree that you will train and supervise minors in the use of the athame and that you will take such steps as may be reasonably necessary or required by the applicable law to keep the athame out of the hands of minors and untrained and/or immature individuals.

 

When you purchase an athame from Mystic Mementos, you agree to assume all risks related to and/or arising from your ownership and use of the athame and agree to indemnify and hold Mystic Mementos harmless from any and all claims brought by any person or entity against Mystic Mementos. related to and/or arising from your ownership and/or use of the athame.

 

Product Description Disclosure

We at Mystic Mementos have selected the products for this site and we will continue to add more products we feel you want. We believe the products we offer are going to please you. We would not offer them if they were not a quality product. We want you to be happy and we want you to trust us and the products we provide.

That said, sometimes we might slip up, and sometimes, errors happen. Things like pricing or merchandise descriptions get mixed up, and then we look bad. While that stinks, what is most important to us is that you’re happy. All of the products we offer (Except the handmade items) are manufactured somewhere else and although we trust in our suppliers and the manufacturer, sometimes things are different from our perception.

Feel free to ask and inquire on any product you are interested in and we will do our best to clarify any questions promptly so when you make a purchase you know all the details and we would love it if you will let us know how much you enjoy it.

Therefore, although Mystic Mementos cannot guarantee the performance of your product, what we can and always will do is guarantee that we will give you the best customer service we can to remedy the situation should there be one.

Should you have a problem with any item purchased, please let us know as soon as possible within the period allowed. Send an email to support@mysticmementos.com explaining the problem or correction needed and we will correct it. We know you bought an item in good faith and we want to make it right because that's what is important.

It is the responsibility of the buyer to ascertain and obey all applicable local, state, and federal laws about purchasing, possession, and use of any item on this site. By placing an order, the buyer represents that the products ordered will be used in a lawful and responsible manner.

Product Use Disclaimer

Mystic Mementos is unable to make any claims as to the effectiveness of the products sold on this site for medicinal, health, magickal or occult purposes. The information provided for your reference originates from the historical and/or traditional uses of these products. Neither the information provided nor the products sold are to be used as a substitute for competent medical care. None of our products may be considered effective against medically diagnosed diseases. All items on this site are sold as curios only.

Remember, the Magick is in You...

DO NOT ingest ANY of the products; they are NOT to be taken internally.

Mystic Mementos will NOT be held liable for blatant misuse and disregard of the instructions that came with your product. Be sure to keep all incense, oils, and other potentially dangerous items away from children and pets. Herbs, oils, resins, and related organic and synthetic based products are intended for RELIGIOUS PURPOSES ONLY. Products sold from this site are not to be orally ingested, sniffed, injected, smoked, or otherwise taken internally. In placing your order with us, you, the customer, assume full responsibility for the use or misuse of our products.

Candles, incense, and charcoal products are only to be used in a holder on a stable and heat-resistant surface. Always keep items within your sight. Completely extinguish charcoal, incense, and candles before leaving a room or going to sleep.

Never burn items on or near anything flammable, candles incense, and charcoal should be kept at least 3 feet away from anything that may be flammable. Do not place items where they can be knocked over by children, pets, or others. Keep items away from drafts, vents, ceiling vents, and air currents that could blow papers, draperies, or other lightweight items into the heat source.


Term: Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Mystic Mementos without notice at any time, for any reason. The provisions relating to Copyrights,  Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Notice
Mystic Mementos may deliver notice to you by means of e-mail, a general notice on the site, or by another reliable method to the address you have provided to Mystic Mementos.


Miscellaneous
Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Mystic Mementos, Happy Girl Goods, and Happy Girl Imports products) shall be in the state or federal courts located in California.

 

Any cause of action or claim you may have with respect to the site (including but not limited to the purchase Mystic Mementos products must be commenced within one (1) year after the claim or cause of action arises. Mystic Mementos' failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right.

 

Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Mystic Mementos. may assign its rights and duties under this agreement to any party at any time without notice to you.

Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Mysticmementos.com. or other licensed employee, host, or representative, as well as other members or visitors on the site, is prohibited.

 

You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law.

You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer
Mystic Mementos does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials.

 

You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Mystic Mementos is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site.

However, Mystic Mementos reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark, or; another intellectual property right of another or (d) offensive or otherwise unacceptable to Mystic Mementos at its sole discretion.

 


Copyright
The entire content included in this site, including but not limited to text, graphics, or code is copyrighted as a collective work under the United States and other copyright laws and is the property of All4Magick.MysticMementos.com, a division of Happy Girl Imports. The collective work includes works that are licensed to Mystic Mementos. Copyright 2017-21 Mystic Mementos.

 

ALL RIGHTS RESERVED.

Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Mysticmementos.com and/or purchasing products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Mystic Mementos.

 

Any other use, including but not limited to the reproduction, distribution, display, or transmission of the content of this site is strictly prohibited unless authorized by Mystic Mementos. in writing. You further agree not to change or delete any proprietary notices from materials downloaded from the site. It is not very nice either so please don’t do it unless you ask. Thank you.

Limitation of Liability
Mystic Mementos shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Mystic Mementos has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

 

Indemnification
You agree to indemnify, defend, and hold harmless Mystic Mementos its officers, directors, employees, agents, licensors, and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages, and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
 



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